Uber settled to pay $1.1m to blind woman scorned rides

Each new day we come to know about new stories. Some make our mind clearer and some give us bad vibes. But more than these two types, what attracts our mind is heroic stories of bravery. The story of Lisa Irving is one of them. She is a blind lady but stood for her rights. Let us give you a clear picture. Lisa had to face hurdles while using public transport, and due to some incidents, she decided to go to court. She spoke many times, riders were verbally rude or harassed her for bringing her guide dog, Bernie, with her.

One driver assuredly cut her tour short after falsely declaring to have reached her stop. A self-governing arbitrator ordered Uber’s drivers had illegally victimized her because of her condition.

Uber Denied The Claim

It denied Uber’s claim that the firm itself was not responsible because, it claimed, its operators had the rank of contractors rather than workers.

Mrs. Irving, from San Francisco, stated she had troubled regarding her protection after being stranded various times late at night due to being refused by riders.

She also claimed that canceled rides also began to her staying late for her job, which ultimately became a reason for losing her job. The behavior from riders stayed the same after she complained to Uber.

A representative for Mrs. Irving responded: “Of all US citizens who should be released by the rideshare change, the blind and visually impaired are amongst those who hold to serve the greatest.

“The bottom line is that under the Americans with Disabilities Act, a guide dog should be able to go anywhere that a blind person can go.”

While a remark issued to the media following the verdict, Uber’s representative stated, the firm is “proud” of the cooperation it gives blind customers.

“Drivers using the Uber app are supposed to assist riders with guide animals and comply with convenience and other laws, and we always provide training to drivers on that obligation.

“Our dedicated team looks into each complaint and practices suitable action,” he replied.

It is not the primary time that this firm has encountered a legal dispute from the blind association

Guide Dog Ordinance

In 2014, The National Federation of the Blind in the US accused the ride-sharing app of guide-dog ordinances. The case was resolved in 2017 when Uber admitted ensuring its riders understood they were constitutionally bound to give assistance to passengers with guide dogs.

I’m sad it happened to this, Mrs. Irving reported in the San Francisco Chronicle paper.

“I would have liked that my civil rights be appreciated. But it conveys a clear message that this is not fair.”